Capital One Banking is Not To Be Trusted

Business / Customer Service

Capital One Bank says they have “delivered” four “bill pay” checks, but the people have never received the checks. When asked how they know the checks were delivered, they told me they had delivery tracking on the checks. However, they cannot, or refuse to give me the tracking numbers – which means, they are lying. Furthermore, another check, from 4 MONTHS ago, they say was never delivered – yet the bank kept the money and did NOT inform me that the check was ‘lost in the mail.’ How …

AI Time-Lapse of Your Life

Databases / History / Software / Technology / Video

I was scrolling through someone’s social media timeline and noticed they had a lot of selfies. The idea popped into my head that this is where actual AI (not NLP / Natural Language Processing, that people are CALLING AI) could be used – even if just for fun. Remember the videos of people who have taken a photo of themselves every day for the past “X” years? Actual AI could look at one (or all) of your social platform timelines, do face recognition to find you, then compare …

Why I moved to Marceline, Missouri

Business / History / People / Technology

I grew up in Southern California, and spent a lot of time at Disneyland as a kid. After spending many years in software development at places like Microsoft and Sony, I started my own technical consulting business, which gave me the flexibility to work at Disneyland for fun as an adult. During my time at the Park, I was an attractions host, then I worked in Guest Relations, where I became a Tour Guide, giving the 3.5 hour “Walk in Walt’s Footsteps” history tour of Disneyland. I studied …

USAA Credit Card Fraud

Business / Customer Service

When USAA doesn’t care about their customer’s credit cards being used for fraud, it concerns me. I’m not surprised anymore by bad customer service, but I AM surprised when a financial institution doesn’t care about fraud. In this case, I’ve got a customer (or fraudulent scammer) trying to use a credit card with a different name and city on their card, than what’s on their customer profile. On one hand, I want to provide a potentially real customer access to my service – but on the other hand, …

Dr. Ben Franklin or: How I Learned to Ignore Lazy Entrepreneurs and Love the Email Address

Business / Marketing / Microsoft / People / Software / Technology / Websites

I’ve been searching for a local or regional marketing consultant to hire, to put together a marketing plan. To me, the most obvious place to me to find that person is LinkedIn – the social network for business. To my great disappointment, of the more than 60 profiles I opened for people listed as “Marketing Consultant” or “Independent Marketing Consulting” only THREE of them had contact information on their LinkedIn profile. It should be a giant red flag if a MARKETING CONSULTANT doesn’t know how to market themselves… …

Simple Twitter Feature – Show Number of Blocks

Business / Software / Technology / Websites

Here’s a very simple Twitter feature that could make a huge difference in the quality of Twitter. It’s unlikely Elon Musk will ever see this but here’s hoping that someone will pass it along. Over the years I found that way too many fake, spam, and fishing Twitter profiles follow my account. I assume they’re doing this with the hope of getting a ‘follow back’ so they can spam more profiles and get into more news feeds. Unlike many people, I don’t care how many followers I have …

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