Don’t Trust Freshdesk / Freshworks

Business

Freshdesk / Freshworks turned what should have been a simple account issue into a typically frustrating and terrible customer service experiences I’ve had with a business software company lately. Until last week, I had used the free version of Freshdesk for roughly 10 years for my small business. Yes, I got my money’s worth… then, with no warning – no emails, no notifications on the website – nothing I could find, the free account was shut off without notice. Freshworks claims they sent an email saying the free …

2028 Walt Disney Stamp Reissue Campaign

Business

The original Walt Disney stamp was issued September 11, 1968, with first-day ceremonies right here in Marceline. USPS has now shown that stamp reissues can happen. USPS just announced that the 2018 Mister Rogers Forever stamp will be reissued on June 1, 2026. Of course, this doesn’t mean they would reissue the Walt Disney stamp, but it proves they are willing to bring back a past design under the right program. The attached letter to USPS from Marceline requests a reissue of the 1968 Walt Disney commemorative stamp, …

Own Your Online Content – Don’t Trust Platforms

Business / Marketing / Technology / Websites

TLDR: Social platforms should be used to amplify your presence, not define it. When you own your domain and your content, you’re no longer at the mercy of arbitrary censorship. You’re building your brand, and something that can last. For many people / content creators and businesses today, they think “social media” IS the internet. They are mistaken. They think facebook pages replace websites, and instagram profiles are portfolios. LinkedIn acts as resume (now with more spam than ever before.) People and businesses put almost all of their …

“No Meetings”? Or, Can You Be More Efficient?

Business / People

In the late 20-teens, there was buzz around Elon Musk’s idea of “no meetings” – although that was apparently not his words. Instead, he (did? does?) pushed fewer meetings, that are shorter, and are moderated/facilitated more more aggressively. Meaning – when you’re done, be done. It reminds me of some conferences I went to that used “Open Space Technology“. And I know I got more out of those sessions than all other business conferences I’ve been to before. Musk’s rules for better meetings: These ideas are meant to …

Small Gestures for Remote Employees

Business / People

In 2025, most jobs are all about producing ‘work product’ and just getting things done. What makes it worse is ‘remote’ workers. You can’t have a fridge stocked with sodas or snacks in the kitchenette for everyone. In the 1970s, Publisher’s Clearing House put fresh cut flowers on every employee’s desk – every Monday. Even when they got up to 1,000 employees. That small and relatively inexpensive gesture (per employee) likely made everyone feel like mom or your wife might feel if you brought them flowers on a …

WordPress Doesn’t Want Honest Reviews

Business / Reviews / Software / Technology / Websites

WordPress (Automattic) has blocked and banned me before for writing reviews that weren’t positive about a plugin or theme. (Kinda sounds like fascistbook, right?) And now they’ve done it again when my review was very simple and clear – that a plugin doesn’t mention that it’s VERY limited unless you upgrade to their paid version. Of course I support developers making money on the code they write – but bait and switch should have gone out with greasy car salesman and wide ties. So why does WordPress think …

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