Category: Customer Service

No NFC support at Best Buy?

Business / Customer Service / Hardware / Phones / Technology

I recently got my Google Nexus 4 phone which supports NFC (Near Field Communications – a wireless technology that allows you to hold your phone up to other devices and pass information back and forth.) One of the features I’ve been looking forward to using in the past year is the ability to pay for purchases using an NFC phone. Basically, that means you don’t have to swipe your credit card, you just pass your phone over a credit card terminal and your credit card gets charged. Apparently …

Freeway overpass advertising

Automotive / Business / Marketing

Many years ago, I was driving on the freeway and suddenly pictured a simple way for States to make money – without raising taxes! Selling ad space on overpasses. In today’s economic climate, governments need to stop taxing and start cutting – but if they MUST make more money, I don’t see any good reason why they can’t use some of the space that we all pay for as taxpayers, to help reduce the tax burden. There’s a huge number of “blank” freeway overpasses that are perfect canvases …

Interactive Movies…

History / Marketing / Phones / Software / Technology

In the 1950s there were 3D movies, Smell-O-Vision theaters and CinemaScope. The fad of 3D movies has come back around in the past few years, but I suspect it will go away again. So, what’s a new fad that has yet to come around? How about interactive movies? That is, mobile-enabled films… Movie theaters are using ultra-high-end digital projectors more and more these days. Those projectors are connected to hard drives. Those hard drives are connected to the internet. That means it would be pretty easy to deliver …

Social marketing and the small business…

Blogging / Business / Customer Service / Distribution / Email / Marketing / Technology / Websites

It’s been a good five years since “social marketing” really took off in a big way. Big, no HUGE corporations use it in one way or another. It likely doesn’t help their bottom line, but Coca-Cola, Microsoft, NASA, General Electric and even Yahoo and Google use Facebook. So WHY don’t small businesses who actually NEED the help? The simple answer is: knowledge. Most (not all) small business owners are intelligent go-getters who want to succeed in their chosen area of commerce. Those in the retail sector should be …

Block domains from Google search results

Customer Service / Searching / Technology / Websites

If you have a Google / Gmail account and stay logged in, Google has provided a fantastic tool for blocking those websites or domains that never return anything good or trustworthy. Just follow these steps: Go to www.Google.com. Click the "Sign in" button at the top-right corner and sign in with your account. Go to http://www.google.com/reviews/t?hl=en In the first box, enter: http://wikipedia.org In the second box, enter your reason for blocking the site. Click the "Block site" button. Within a few hours no Wikipedia results will show up …

Disneyland Christmas Train idea…

Marketing

As a former engineer on the Disneyland Railroad, it should be obvious that I love trains – small and large. I’m also a huge Disneyland and Walt Disney fan. I’ve talked about this idea for several years, but never wrote it down. The popularity of Disneyland’s “It’s a Small World Holiday” and “Haunted Mansion Holiday” has grown tremendously since they started, and guests sometimes come to the park just to see the make-overs of those attractions. “It’s a Small World Holiday” is such a draw that one of …

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