Category: Technology

Samsung "support" chat

Business / Customer Service / Reviews / Software / Technology

More, stereotypical bad customer service. This time, from Samsung "Support". They, like most "support" companies that are hired to do technical support, do NOT read. Or, they try to frustrate you will endless tasks that don’t work… until finally, they send you off to someone else. In this case, they still didn’t fix the problem. And I am *100% positive* that calling their phone support will yield the same result – endless tasks that result in their "solutions" not working. When a computer geek like me can’t figure …

Review: Becker Tire in Orange, CA

Business / Customer Service / Reviews

Becker Tire 1100 N Tustin St, Orange, CA 92867 – (714) 633-1780 – www.BeckerTire.net Last month I took a trip to the Barstow area with a group of people, and we drove down a dirt, where I ended up getting a flat tire. I live in Orange County, CA – that’s over 100 miles away from me. And it was Sunday. So my tire repair shop options were limited. One of the only places open was “Frankie Tires”. I ended up buying four new tires. Once I got …

GoDaddy sucks again…

Business / Customer Service / Reviews / Technology

I don’t know why I expect different results when I have to deal with GoDaddy.com – even though they’ve proven time and time and time again that they do NOT care about customer service. And today was just another example of poor customer service, and an overall failure of the people answering the phones AND a supervisor. Here’s what happened: I got a domain renewal email, sent to an address I haven’t used for *YEARS*, about a domain that I haven’t used, touched, worked on for years. I …

Wow Google Maps…

Software / Technology / Websites

I’ve never noticed this before… or maybe it’s a new feature that Google recently added. Click each of the links below to look at different satellite views of the Los Angeles area: https://www.google.com/maps/@33.9303766,-118.3701895,2379m/data=!3m1!1e3 https://www.google.com/maps/@34.0316144,-118.2216863,995m/data=!3m1!1e3 https://www.google.com/maps/@33.7829021,-117.8795468,1447m/data=!3m1!1e3 https://www.google.com/maps/@33.6732444,-117.8861655,491m/data=!3m1!1e3   What’s missing? Cars on the freeways! I can’t believe if missed this before! I looked all over the freeways around LA, and except for a few anomalies, it looks like Google has removed vehicles from the roads! Considering that they have a bazillion photos (not a real number, it’s just obvious …

Review: Petersen Automotive Museum

Automotive / Business / Customer Service / Reviews

**To Petersen Automotive Museum: If you do see this, do NOT respond to *ME* – respond to all of the people who try to come to the museum who have to park blocks away** On Wednesday, October 11, 2017 at about 11:15a, we got to the Petersen Automotive Museum – with our internet-purchased tickets in hand – but were turned away from the parking garage. On a WEDNESDAY at 11 am. How is that possible? Because the Petersen Automotive Museum doesn’t hold parking for patrons of the museum. …

MoviePass – Better Than a Gym Membership

Business / Technology / Websites

I love business. Especially small business. And I love to see ideas grow from a couple of people at a kitchen table, to something that goes viral. And I especially love seeing one type of business plan applied to something that looks completely different (but actually isn’t.) That’s MoviePass. MoviePass is a month-to-month membership site that (now,) lets you watch an ‘unlimited’ number of movies in the movie theater for the low monthly price of… $9.95. Yes – less than the price of a single ticket. With e-ticketing, …

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