Category: Software

Samsung "support" chat

Business / Customer Service / Reviews / Software / Technology

More, stereotypical bad customer service. This time, from Samsung "Support". They, like most "support" companies that are hired to do technical support, do NOT read. Or, they try to frustrate you will endless tasks that don’t work… until finally, they send you off to someone else. In this case, they still didn’t fix the problem. And I am *100% positive* that calling their phone support will yield the same result – endless tasks that result in their "solutions" not working. When a computer geek like me can’t figure …

Wow Google Maps…

Software / Technology / Websites

I’ve never noticed this before… or maybe it’s a new feature that Google recently added. Click each of the links below to look at different satellite views of the Los Angeles area: https://www.google.com/maps/@33.9303766,-118.3701895,2379m/data=!3m1!1e3 https://www.google.com/maps/@34.0316144,-118.2216863,995m/data=!3m1!1e3 https://www.google.com/maps/@33.7829021,-117.8795468,1447m/data=!3m1!1e3 https://www.google.com/maps/@33.6732444,-117.8861655,491m/data=!3m1!1e3   What’s missing? Cars on the freeways! I can’t believe if missed this before! I looked all over the freeways around LA, and except for a few anomalies, it looks like Google has removed vehicles from the roads! Considering that they have a bazillion photos (not a real number, it’s just obvious …

AVOID Skadate! – Lack of tech support

Business / Customer Service / Marketing / Reviews / Software / Technology

Skadate – AVOID THEM! Sadly, I started a website using the Skadate software, and it has been a nightmare from day 1. LOTS of people have complained about Skadate. I’m not the first. BUT, the most people I can steer AWAY from Skadate, the better. They operate under the name "Skalfa LLC" as well. One of the *ONLY* redeeming things about Skadate / Skalfa, was the customer community forum. There were THOUSANDS of entries with hundreds and hundreds of solutions to the countless problems Skadate has… and today, …

Internet Basics for Small Businesses

Business / Customer Service / Email / Marketing / Searching / Software / Technology / Websites

This article is intended for small to medium sized businesses and non-profit organizations with limited or no experience with technology and the internet. If you have someone you consider to be your “tech person”, consider reviewing this document with them to get their opinions on each point. If they aren’t very familiar with each point, you may want to have a second “tech person” person involved in decision making to make sure your decisions are well planned and understood. The points below are laid out in order of …

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