Facebook is clearly a web super-power, so why do they insist on spamming Facebook with duplicate business pages that business owners can’t claim? The spam I’m talking about are the countless wikipedia pages that were imported a few years ago.
wikipedia is notorious for untrustworthy content and endless edit-wars between subject matter experts and wikipedia trolls. NPR even did a story on the edit-wars. So why does Facebook force the content on users?
What’s worse than being forced to view garbage content is that these pages can’t be claimed by legitimate business owners who want Facebook users to find their official business pages, rather than some other company’s version of their page. Take the famous “Randy’s Donuts” in Los Angeles… if you go to Facebook and want to look up Randy’s, you might not get what you’re looking for – the official business page. Instead, you may, like 7,134 other people, get the wikipedia business page.
When it comes to social media and online marketing, businesses should have the right to protect their brand from false information. Thousands and thousands of business owners have asked Facebook how to merge the wikipedia spam page with their official business page, but Facebook refuses to respond.