Isn’t it sad that we EXPECT bad customer service these days? That we EXPECT companies to NOT stand behind their products? And we’re SHOCKED when they do a good job? Well, as usual, eBay did NOT do a good job. And (because I’m honest,) they’re going to (eventually) get 15%+ on a limited edition watch that I’m selling. Why? Because they have a popular marketplace that gets a lot of eyes – AND, they don’t care about customers. I created an eBay listing for a watch worth many …
Last year I was trying to figure out how to build and display a ‘digital bulletin board’ on Main Street USA. The idea being that it would be remotely updated with text, video, graphics, AND would pull from RSS feeds, or just show scheduled content, and be easily updatable. The idea was to mount a flat-panel monitor or TV against a large window where there’s lots of foot traffic to catch the eye of visitors and residents when they were in town. It took a while, but I …
Sometimes, I’m still amazed when “business people” (or those who claim to be professionals) dismiss good, or logical ideas without a reasonable or acceptable answer. I SHOULDN’T be surprised, because a lot of people are driven by their own need to be important. Over the years, I’ve seen it many times, and I have no problem admitting that sometimes those ‘leaders’ have information they can’t share, which makes their decision appear to be a poor one. I think more often though, those bad decisions come from their thinking …
25 years ago today, on Friday July 26th, 1996, MSN chose my website – Bodie.net – as “MSN Pick of the Day”. My passion for Bodie State Historic Park started on a multi-week, summer high school camping trip, where we ended up making a quick stop at a pinpoint on the map to see the ghost town of Bodie. Bodie was a gold mining town in the late 1800s, located at 8,375 feet in the Eastern Sierra Nevada mountains. I still remember the van rattling like it would fall …
Relax. Have fun. I know it’s outrageously expensive to go to Disneyland, but I’ve personally seen it many times – people want to ‘get their money’s worth’ – but it ends up stressing people out. Just take your time. Don’t worry about long lines or crowds. Once you walk under the railroad bridge after you get through the Main Entrance, just absorb. Notice the detail in everything. You can plan out what attractions you want to see, then go see them. And if you don’t get to see/do …
A friend recently told me the story about how his father was scammed, and ended up in a spanish prison for drug smuggling. My own grandmother had been scammed (multiple) times, eventually causing my grandparents to lose their home. In this age of the internet, seniors are huge targets for being taken advantage of, for two main reasons: a) many of them come from an era where they tended to trust people more easily, and b) they are minimally familiar with the internet and how it works. Seniors …
